Privacy Policy

INTRODUCTION

At KartAfrica Solutions, we recognize the significance of protecting data stored on our databases or intended to be stored on our databases, which relates to individuals or companies. We take data protection and security seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our School Management System and related services.

Please read this Privacy Policy carefully in its entirety. If you have any questions about this Privacy Policy, please contact us at support@kartafrica.com.

ACCEPTANCE OF PRIVACY POLICY

By accessing and using the School Management System Website or our Services, you agree that you have read, understood, and accept all the terms and conditions contained in this Privacy Policy. If you do not agree with or are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of the School Management System Website and our Services.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to alter, amend, or modify this Privacy Policy from time to time, at our sole discretion. We will provide you with notice of such changes by sending an email, providing notice on the homepage of the Website, and/or by posting the amended Privacy Policy via our Website and updating the "Last Updated" date at the top of this Privacy Policy. The amended Privacy Policy will be deemed effective immediately upon posting on the Website. Your continued use of the School Management System Website and/or our Services constitutes your agreement to be bound by any such changes to this Privacy Policy. If you do not agree with this Privacy Policy or any amendment to it, you should discontinue access and use of the School Management System Website and our Services.

Information We Collect

We may collect certain personal information from students, parents/guardians, and school staff to provide our services effectively. The data we collect may include but is not limited to:

Student Information: Name, age, date of birth, gender, contact details, academic records, attendance records, and health information.
Parent/Guardian Information: Name, contact details, relationship to the student, and communication preferences.
School Staff Information: Name, contact details, role, and other necessary employment-related data.
Login Credentials: Username and password for accessing the School Management System.
Device and Usage Information: Information about the device you use to access our services and how you interact with them.

Information that is Collected Automatically

When you use the School Management System Website or our Services, we automatically collect information from your devices. We collect the following information:

Server Log Information: We collect server log information when you use the School Management System Website, which may include (but is not limited to) your login details, the date and time of visits, the pages viewed, your IP address, time spent at the School Management System Website, and the websites you visit just before and just after our website.
Device Information: We collect information about the computer or mobile device you use to access the School Management System Website, including the hardware model, geo-location/tracking details, browser fingerprint, operating system and version, the web browser and version you use, and other device identifiers.
Telemetry Information: If you use any of our open-source software, we may collect bandwidth download and upload speeds, the amount of free and used storage space on your device, and other statistics about your device.
Usage Information: If you use the School Management System Website, we will collect metadata about the files you upload for storage and information about the transactions you make on the School Management System Website or with our Services, such as the name of recipients, your name, digital asset amounts, click-stream data, instances in which you have used your private key to authenticate communications and/or the timestamp of transactions.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information when you interact with the School Management System Website, including cookies, web beacons, and other unique device identifiers. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect information about your device, IP address, web browsers used to access the School Management System Website, pages or features viewed, time spent on pages, mobile app performance, and links clicked. Web beacons are graphic images that are placed on a website or in an email that is used to monitor the behavior of the user visiting the website or sending the email. They are often used in combination with cookies.

HOW YOUR PERSONAL INFORMATION IS USED

The primary purpose for collecting your Information is to provide you with the best possible user experience and Services and to safeguard the security and stability of our systems. In general, we use Information to create, develop, operate, deliver, and improve our Services, content, and marketing, to comply with our legal obligations, for anti-fraud purposes, and for loss prevention. We may use your Information in the following ways:

to provide, maintain, deliver, or improve the School Management System Website or our Services;
for quality control and staff training to ensure we can provide you with the best user experience and accurate information;
to monitor and analyze trends, usage, and activities in connection with the School Management System Website, to determine the usefulness or popularity of certain content, and to better understand the online activity of users of the School Management System Website;
to fulfill our legal or regulatory requirements;
to enforce the terms and conditions of our User Agreement and other agreements we may have with you or third parties;
to ensure network and information security, including processing your Information to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks, and to comply with applicable security laws and regulations;
to provide you with the information or products or services that you have requested;
to provide you with customer service, including, without limitation, answering your inquiry or responding to communication from you;
for research and development purposes, including developing new products or services;
to send you technical notices, support or administrative notifications;
to facilitate marketing and to communicate with you about news, products, services, events, and other information we think will be of interest to you;
to detect, investigate, and prevent fraudulent transactions or unauthorized or illegal activities;
to protect our interests, rights, and property and that of others;
to facilitate corporate acquisitions, mergers, or transactions;
to link, connect, or combine Information we collect from or about you with other Information; and
to carry out any other purpose or reason for which the Information was collected.

SHARING OF INFORMATION

We will never sell or rent your personal information. We will only share your Information in the following circumstances:

with your consent or at your instruction;
in connection with offers, products, or Services provided on the School Management System Website;
with our current or future parent companies, affiliates, subsidiaries, and with other companies under common control or ownership with us or our offices internationally;
with third parties or service providers that we have partnered with or perform work for us;
certain information you may choose to share may be displayed publicly, such as your username and any content you post when you use interactive areas of the School Management System Website or our social media platforms like our online forums;
in connection with a merger or sale of our assets, or if we do a financing or are involved in an acquisition or any other situation where Information may be disclosed or transferred as one of our business assets;
in order to prevent fraud or other illegal or unauthorized activities;
if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
with law enforcement officials, courts, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of Information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement or any other applicable policies;
if we believe your actions are inconsistent with our User Agreement, our other agreements or policies, or to protect our legitimate interests, rights, property, and safety or that of others; and
with third parties where aggregate Information is disclosed which cannot be reasonably used to identify you.

The data sharing may include transfers to companies or organizations in countries without an adequate standard of data protection. In these cases, we transfer personal data in accordance with applicable provisions on the international transfer of personal data, such as, where applicable, the respective provisions of the European Union General Data Protection Regulation ("GDPR").

SOCIAL SHARING FEATURES

The School Management System Website may offer social sharing features, links to social media, and other integrated tools. Your use of such features enables the sharing of information with your contacts or the public, depending on the settings you use with the entity that provides the social sharing feature or social media. Please visit the privacy policies of the entities that provide these features to obtain more information about the purpose and scope of data collection and the processing of such data by such entities.

HYPERLINKS AND THIRD-PARTY SITES

The School Management System Website may contain links to other third-party websites that may collect personal information about you, including through cookies or other technologies. If you link to another website, you will leave the School Management System Website, and this Privacy Policy will not apply to your use of and activity on those other websites. You should consult these other websites' privacy policies as we have no control over them and are not responsible for any information that is submitted to or collected by these third parties.

MARKETING AND ONLINE COMMUNICATION

We require your consent to send you marketing communications (for example: email marketing, exclusive offers, etc).

If you are a current customer residing in the EEA, we will only contact you by electronic means (email or SMS) with information about our Services that are similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer and located in the EEA, we will contact you if you are located in the European Union by electronic means for marketing purposes only if you have consented to such communication.

If you do not want us to use your personal information for direct marketing purposes or to pass your personal information on to third parties for marketing purposes, if GDPR applies, you can withdraw your consent by logging into your account at https://www.kartafrica.com/ or contact us at support@kartafrica.com. Direct marketing includes any communications to you that are only based on advertising or promoting products and services. It does not include any administrative or service-related communications.

HOW WE PROTECT YOUR INFORMATION

We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction, or alteration of your Information. Despite our efforts, no security measure is ever perfect or impenetrable. We cannot guarantee the security of your Information and cannot assume liability for unauthorized access to it. You use the School Management System Website and provide us with your Information at your own risk.

RETENTION OF INFORMATION

We will retain your Information for as long as necessary to provide our Services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain Information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement, and take other actions permitted by law.

CHILDREN'S PRIVACY

The School Management System Website is not directed to children under the age of 13. If you are under 13 years of age, please do not use the School Management System Website or our Services. We do not knowingly collect personal information from children under 13. If you learn that your child has provided us with personal information without your consent, you may contact us at support@kartafrica.com. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child's account.

YOUR RIGHTS

Subject to applicable law, you may have some or all of the following rights in respect of your personal information:

to obtain a copy of your personal information together with information about how and on what basis that personal information is processed;
to rectify inaccurate personal information (including the right to have incomplete personal information completed);
to erase your personal information (in limited circumstances, such as where it is no longer necessary in relation to the purposes for which it was collected or processed);
to restrict processing of your personal information under certain circumstances;
to port your data in machine-readable format to a third party (or to you) when we justify our processing on the basis of your consent or the performance of a contract with you;
to withdraw your consent to our processing of your personal information (where that processing is based on your consent);
to obtain, or see a copy of the appropriate safeguards under which your personal information is transferred to a third country or international organization;
to object to the processing of your personal information (where we justify our processing on legitimate interests or in the public interest);
not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects (or similarly significantly affects you);
to lodge a complaint with your local supervisory authority for data protection.

If you wish to exercise any of these rights, please contact us at support@kartafrica.com. We will respond to any requests to exercise your rights as soon as possible and in any event, within the time period prescribed by law.

CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at support@kartafrica.com.